Privacy Policy
This Privacy Policy explains what information NeuralPool ("we", "us") collects, how we use it, and the choices you have. By using neuralpool.io or running the NeuralPool daemon, you agree to the practices described here.
1. Information we collect
Account information
When you create a compute account or register as a provider, we collect your email address, a hashed password, and an optional display name. We do not collect government IDs, addresses, or phone numbers unless you voluntarily provide them for support.
Wallet addresses
Provider payouts and $NEURAL holder rewards are paid to a Solana wallet address you submit. Wallet addresses are public on-chain data; we store them only to route payments and surface them in your dashboard.
Hardware telemetry
The NeuralPool daemon reports the following from machines you opt-in:
- GPU model, VRAM, driver version
- Job throughput, completion latency, error counts
- Approximate region (country / state) derived from your IP for routing
- Daemon version and operating system
We do not collect filesystem contents, screen captures, browser history, or any personal data outside the daemon's scope.
Usage and logs
Standard web logs (IP address, user agent, timestamps, page paths) are retained for up to 90 days for security and abuse prevention.
2. How we use information
- Operate the compute network — match jobs to providers, calculate earnings, settle payouts.
- Send transactional email (account verification, password reset, payout receipts) via Resend.
- Detect fraud, abuse, and Sybil mining attempts.
- Improve performance and reliability of the daemon and API.
3. Information we share
We do not sell your personal data. We share information only with:
- Service providers we rely on (hosting, email delivery, error monitoring) under contractual confidentiality obligations.
- Solana RPC providers when broadcasting on-chain transactions on your behalf — those transactions are public.
- Law enforcement when compelled by valid legal process.
4. Cookies
We use first-party cookies and localStorage to keep you signed in, remember preferences, and maintain CSRF protection. We do not use third-party advertising cookies.
5. Your choices
- You can delete your compute account at any time via the dashboard. This removes account profile data; on-chain balances and historical earnings remain visible on Solana.
- You can stop the NeuralPool daemon at any time to halt new telemetry collection.
- You can email info@neuralpool.io to request a copy or deletion of your data.
6. Security
Passwords are hashed with bcrypt. API keys are stored as one-way HMAC tokens. The site runs over TLS (Let's Encrypt). No system is perfectly secure — we recommend using a unique password and enabling 2FA on the email tied to your account.
7. Children
NeuralPool is not directed to anyone under 18. Do not use the service if you are under 18.
8. International transfers
NeuralPool is operated from the United States. By using the service, you consent to your information being processed in the U.S.
9. Changes
We may update this policy. Material changes will be flagged on the homepage or by email. Continued use after an update means you accept the new terms.
10. Contact
Questions: info@neuralpool.io